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Repairs Whose Responsibility?
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Repairs - Whose Responsibility?Who should pay for a repair can be a sensitive issue. Ultimately, the lease sets the rules. Clearly, it would be unfair for the Service charge pot to pay for repairs inside other people's flats. There are always emergency circumstances whereby we have to call out a contractor but this does not prevent the repair being recharged to the owner responsible at a later date. A common example of this would be a repair to an entryphone which turns out to be a handset fault (lessee's responsibility) rather than a system or wiring fault (service charge responsibility). Below is a guide which covers the most common items. We are unable to give authoratitive guidance on window repairs because your lease will specifically state who has the responsibility for timbers, decorations, glass and/or sealed double glazing units. If you notice any items missing from the repairs matrix please contact us. |